Pluck Company Blog

WE ARE THE LEADERS IN INTEGRATED SOCIAL MEDIA SOLUTIONS AND THIS IS WHERE WE TALK SHOP

Pluck Company Blog

Posted by beth yehaskel, head of moderation services at 4/27/2011 11:26 AM CDT

I was recently talking with a potential client, doing what I often do, explaining the role of a Community Manager. On that day, my usual narrative didn’t seem to be resonating. I got the sense he wasn’t quite grasping why this role is so key to the success of a site.
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Troll Wars

Posted by beth yehaskel, head of moderation services at 4/20/2011 8:51 AM CDT

Even the healthiest online communities deal with them at some point – online trolls. Imagine this: within an otherwise thriving community you have one troublesome user who comes into your community daily, posting inappropriate comments and attacks. You block them – and 2 seconds later ... Read More »

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The Online Anthropologist

Posted by beth yehaskel, head of moderation services at 4/12/2011 10:47 AM CDT

When it comes to growing and managing online communities, there are a lot of Community Managers who come to the game with some great resumes. Technical backgrounds, programming or technical writing, communication, maybe some design. These are all great skills to ... Read More »

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Taking Community Mobile

Posted by don roedner at 4/6/2011 5:32 PM CDT

Pluck's customers are extending their communities to apps and mobile websites ... Read More »

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Optimizing the Social Mix

Posted by steve semelsberger at 3/31/2011 9:05 AM CDT

One of the things we love about the Demand Media Social Solutions group is the opportunity to work with thought leaders at brands and agencies. Via a variety of meetings, conversations and exchanges recently, it’s become clear that marketers are evolving their perspectives on social media. While Facebook and Twitter, ... Read More »

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