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WE ARE THE LEADERS IN INTEGRATED SOCIAL MEDIA SOLUTIONS AND THIS IS WHERE WE TALK SHOP
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Demand Media and IBM Partner on Social Commerce
It's been rewarding to contribute to Demand Media's partnership efforts between IBM WebSphere Commerce and the Pluck Social Media Platform -- not only for the intelligent architectural integration patterns we've outlined as a guide for joint customers, but also because we're on the front lines defining social commerce beyond ratings and reviews.
While our recent press release notes some of the key attributes of the partnership, there's so much more behind the scenes as we're analyzing how the social activity of a consumer (and of that consumer's friends) can drive increased performance in a retailer's merchandising solutions, audience acquisition efforts, and overall conversion rates. The Pluck team, IBM, and our customers are tackling a broad range of solutions: more engaging and contextually relevant product page discussions; meaningful category and sub-category conversations that launch consumers into the conversion path; custom applications that increase the consideration and preference for our customers' websites as destinations for relevant content and tools; powerful hooks to the broader social web that open new doorways into and increase the social relevance of a truly social experience; and, of course, site-wide applications and social networking features that allow consumers to discover extended information about their peers and connect with them socially around any topic of personal interest. So many types of engagement, and this is just the beginning! It's exhilarating to consider how well-positioned Demand Media and IBM are to lead retailers into this new territory of open, yet intelligent consumer interaction, contribution, and social connection. The sum of these three elements will continue to provide compelling outputs:
What a combination!
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