Pluck Forums

Online forums are a popular mechanism for fostering visitor interaction around topics of interest. They also provide an accepted way for organizations to insert themselves into ongoing conversations. Finally, forums can have a number of measurable business benefits. For example, product-related forums often end up as a place where questions on product selection, product usage, or support issues are resolved among site visitors themselves, which ends up reducing overall product support costs for leading brands and retailers.

Pluck Forums enable a variety of message board capabilities for today's enterprise. Through a range of discussion format options, Pluck Forums enables content and community within your site structure, driving social networking and engagement, as well as viral traffic, page views, and time on site.

Key Features

Multiple Presentation Preferences – Enabling deployment in a completely customizable presentation format.

SEO Compatibility – Integration options allow enterprises to capture the search value created by their user generated content.

Polls – Pluck Forums maximize user engagement by enabling polls to be integrated into any forum discussion.

Advanced Navigation – Features designed to optimize ease of use and user engagement.

Vanity URLs – Improve SEO performance and usability through logical URL structures such as customer.com/forums/product/category/discussion-title

Subscriptions – Enabling users to subscribe via RSS feed to any discussion topic.

Membership Forums – Allowing users to form groups around certain forum discussions.

Forum Post Permalinks – Allowing users to link directly to an individual forum post.

Migration – Pluck Forums can support the rapid, seamless migration of legacy forums content.

Author Tools – Rich text editing, image attachment and management, spell-check, and other advanced features.

Integrated Discovery – Surfacing the most active and popular discussions.

Advanced Moderation Capabilities – Enabling pre/post moderation, automatic approval by user tier, word filtering, and community abuse reporting.