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We're pleased to announce that Pluck release 5.4 is now available! In addition to substantial security hardening and performance improvements, 5.4 includes these exciting new features and enhancements:
A new and improved Pluck Connect
Pluck Connect is your one-stop shop for all Pluck product, implementation, and release questions. The responsive design will make it easier than ever for you to get the information you need wherever you are, no matter the device, and the technical documentation (parameters, callbacks, etc.) directly on the Application pages will make for simple navigation to the implementation information you need. Take a look at the new Pluck Connect, and let us know what you think. (If you need login information, please contact your Pluck representative.)
Pre-Fabricated Review Attributes and Characteristics
Pluck offers exceptional flexibility in choosing multi-attribute rating attributes, as well as author attributes, for reviews. With 5.4, we now offer "pre-fabs" that let you quickly deploy attributes we've discovered during an analysis of industry best practices. With attributes in over 100 different product categories, getting more details from your reviewers through the use of this feature has never been easier.
Starter Rule Sets
Starter Rule Sets solve the common issue when implementing Gamification of not knowing how to begin setting up rules of engagement. The six games included in the starter rule sets were created using Gamification best practices discovered over the past four years. They provide a simple copy and paste functionality into the Pluck Community Management Workbench, while still providing you the flexibility to adjust the points awarded, as well additional factors customized to your community's needs.
New way to slice and dice reviews for display
Pluck Reviews include the ability to record and filter based on review characteristics that capture facts about the reviewer and/or how they use the product or service being reviewed. In 5.4, we've made this even more powerful with new filter operators.
Toast is the latest enhancement to the Pluck native Gamification capabilities, providing instant gratification to your users as they achieve pre-set achievement levels. This feature is flexible and can be customized within the CMW to suit your gamification needs. Enabling toast notifications will keep your users engaged with your community and remind them of the points and badges associated with their onsite actions to entice them to increase their achievement levels.
Contact your Pluck Representative with any questions you might have, and upgrade your community soon!
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