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As one of the Customer Success Managers at Pluck, I often find life examples from day-to-day activities that remind me of ways my job relates to our clients. Most recently I joined a twice-weekly after-work boot camp that Pluck offers its employees. As someone who spends the majority of the day at a desk, I decided this would be a great way to shed a few pounds and feel healthier.
I’ve never been an athlete but in my youth I spent a lot of time outside and have always been somewhat active. I assumed this would be an easy activity with a fun competitive edge with some of my coworkers. On the first day of boot camp I dusted off the ole running shorts and tennis shoes and filled up a water bottle. At day’s end a surprising 12 employees joined me in the parking lot with anticipation. Our personal trainer stepped out and had us all get in a big circle for the beginning of the warm-up. 15 minutes into the warm-up I realized this was going to be a lot harder than I expected. Even with the support of my equally exhausted colleagues, I was dragging so far behind. Finally by the end of the longest 45 minutes in the history of ever, I dragged myself to my car and home.
Fast forward two months and I find myself packing my bag for boot camp with an excitement I didn’t have before. My pants feel loose and I have more energy than I have had in years.
So, I know what you are thinking. What on earth does this have to do with Pluck?! Well, that is the fun part. I realized that in many ways Pluck is like a gym. As a client you can sign up and have access anytime you want it. You can pick certain applications (equipment) that can help you get to your overall community goals and you are even given a personal trainer (Customer Success Manager) to help you reach those goals. Just like a personal fitness goal, you will need a community strategy. You have to plan and commit in order to achieve the ultimate results. But everything you need to achieve these goals is available to you.
I often tell people I have the best job. Like a personal trainer, I get to help my clients reach amazing goals and become successful with their online communities. The more work we put in together, the better the results. So, on behalf of the entire Pluck Customer Success Team, we would like to personally challenge you to work with us to create a new personalized community-marketing plan. Work with us to help you see your ROI and hit amazing goals this year.
Please sign up today with your Customer Success Manager and start achieving the results you desire!
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