Account Management Services

Demand Media's Account Managers are your round-the-clock resource for ensuring you succeed with Pluck. Highly trained and experienced, and completely focused on your needs, our Account Services team members are the unsung heroes behind some of the most successful integrated social media initiatives on the web.

Specifically, your Account Manager will partner with you at a strategic level in each of the following areas:

Insight

We work with your team to measure performance and ROI of your social media initiative, helping you understanding what's working and what's not.

Planning

Account Managers lead your team through social strategy reviews and roadmaps to plot the course for growing your community.

Enablement

We provide as-needed deployment guidance for new releases, platform features and service options to help your team take advantage of constant additions to our technology platform.

Advice

Having deployed and grown hundreds of customer communities, we're prepared and eager to share best practices and recommendations with your team as needed. Importantly, we're here to listen and grow with you.

Expansion

We help you extend your success by offering guidance and input on new areas or applications where integrated social media will add value.